With the rise of social media and crowdsourcing, do companies need to be concerned with allowing only the “best” ideas, the “best” work and the “best” solutions to be visible and leveraged? Knowing that this takes resources to review and vet practices, can we afford this investment or are we comfortable with “good”? Simply, this …
I have been around the Learning and Knowledge Management space for almost 15 years, and I have enjoyed all of the colorful and complicated strategy diagrams I have seen. However, they are hard to package and sell to a transactional leadership group or one with less tolerance for fancy graphs who want more results. In today’s …
I read a wonderful article in the June 2009 issue of the Ragan Report detailing some lessons learned from Southwest Airlines. Their Emerging Media group decided that they should have some loose guidelines for when to use which social media. They decided for their business, they would use blogs for exploring deeper issues; Twitter for …
This is a tough question to answer and my response may be met with some criticism. To gain a firm foothold in business…the answer should be yes. We should pick a direction and vision and go with it. That is what we SHOULD do but that may not be the best strategy. I have held …
Should Knowledge Management be Defined Consistently? Read More »
In today’s tough environment, it is easy for us to go on lock-down and have leaders dictate to everyone not only what to do but how to do it. I urge all people managers, no matter what level, to resist that urge. People are disengaged and demotivated enough with their friends and colleagues being let …
Often I read articles about influencing others and selling ideas. It might be difficult to sell new ideas at the moment, but I believe knowledge and learning professionals can focus on laying groundwork and capturing mindshare to position themselves for the future. While people may not be buying the latest, greatest, concepts right now, that …
My previous entry applies to large, conservative organization that is truly closed to new ideas and just trying to keep their head above water. Let’s not kid ourselves…unfortunately, they are out there. For those braver and more entrepreneurial souls, by all means take now as an opportunity to help sell how we can make things …
As recent as last year or last month, companies were working hard to implement SharePoint and the latest, greatest social tools. However, today, these capital investments are hard to come by in most companies. For those of us in the boat of status quo – doggie paddling to stay afloat – what can we do to …
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