Every change management expert will tell you that Leadership support and sponsorship is key to effecting true change. But, how much is too much? Do very vocal leaders inspire eye rolls instead of compliance? Do they tune people in or tune them out? There is a sweet spot between active leadership sponsorship and leadership saturation. …
Implementing a new process or system without governance can lead to chaos. We all know this. But, do too many rules get in the way of adoption? The answer? Yes, BUT. Yes. Too many rules can turn people away. Too restrictive of a request or change process can kill any good feelings of a new …
My whole career I have focused on trying to meet businesses’ needs in many, speedy flavors: quick ramp-ups, 90-day agendas, low-hanging fruit, fast starts, and, of course, quick wins. The intent of quick wins are to prove that you are credible + trustworthy, you can make stuff happen, you can cut through red tape, you …
If you work with billable employees, you know there is a constant struggle between how much time they should spend searching for information vs. doing actual billable work. Finding and leveraging past work could increase the firm’s profitability if the re-use can drive down operational time and drive up margin. From an expense standpoint, do …
Just recently, I attended a presentation by Dan Heath covering the tenets of his new book: Switch. Focused solely on how to make change happen, I was struck by the simplicity of the methods. Heath spoke about balancing appealing to the rational and emotional sides of the brain as well as ensuring one’s environment is …